Typically, your custom piece will be in your hands 2-3 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:
Design: As long as it takes for you to tell us it's perfect
When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.
Production: Approximately 2-4 weeks
Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.
Shipping: 1-3 days (domestic), Approximately 1 week (international)
We offer free insured shipping within the US via FedEx, UPS, or USPS, and we ship international packages via some of the fastest services available, such as DHL Worldwide Express. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.